Adding money to my printing account

All Franklin College students receive a credit of $15.00 for printing and copying at the beginning of each semester. Any amount spent over this limit will be charged to your student account. Please note that any unused funds (positive balance) at the end of the semester are non-refundable and do not roll over to the next semester.

How can I check my printing balance?

1. You can view your printing balance for the semester by going to PaperCut and signing in with your Franklin College credentials.
   • Once logged in you will see your "Balance" in dollar amount. If you have a negative balance, you are responsible for payment at the end of the semester.
2. You can also view your balance on any campus/lab computer. Once you are signed in, the papercut application should pop up on the top right of your screen showing your balance.
    

What if I accidentally printed something that I don't need?

If you need to request a refund for an accidental print, or any other reason, you can learn more about submitting a refund request here.

Franklin College allows you to add funds to your PaperCut personal account online 

Log in to your PaperCut Account

Navigate to PaperCut and login to the page using your Franklin College credentials.  This is the same process you would normally use for accessing Web Print.

Adding Money

When you first sign in to PaperCut, you will see your account summary page.  While this is helpful for monitoring your overall account activity, funds are added through the "Add Credit" option.

There are pre-set amounts you can choose from:  $2, $5, $10, $15, $20.  Choose the amount you would like to add and click ‘Add Value’. 

You will be taken to the payment portal operated by Authorize.net.

Complete Your Payment

You can use your Debit/Credit card to complete your payment.  After you’ve entered your card and billing information, click ‘Pay Now’.

When you arrive back at the PaperCut account summary page, you should see the new funds added to your account.  You can also check your Transaction History and look for External funds added by the payment gateway.