Setting Up and Updating Your Okta Profile

What is Okta?

Okta is a company that provides Multi-Factor Authentication (MFA) for our Franklin College accounts. You might have similar accounts with Google, Facebook, Amazon, etc. Many organizations will encourage or require you to set up an MFA. Meaning that once you sign in with your username and password you will then get a code to your email or phone to authenticate you as a permitted user. Okta adds another layer of security to your Franklin College account by having you use some form of MFA when you log in. 

Another great utility of Okta is Single Sign-On (SSO). With SSO you can sign into one app, like your Franklin College email, and then you can access another service like GrizLink, and Okta will pass your account login from one site to another.

How to set up your Okta profile

When you are new to campus and try to sign in to any Franklin College application for the first time, you will be prompted to set up your Okta profile. This process will only require you to set up once.

Choosing and 2FA authentication method

• Okta Verify

  • This is the preferred method. You can download the Okta verify app on your phone and then follow the instructions on the application. The nice thing about the Okta Verify app that is that you can have a notification pushed to your phone that allows you to simply click "Yes, it's me" or "Don't Allow" to verify your login, instead of typing in a code manually.

• Google Authenticator
  • This option allows you to use the Google Authenticator App to provide a code that will reset every few seconds that you can enter manually to log in.

Once you have chosen the MFA option you want and have set it up the next page will ask you to set up a security question. This is just a way for you to get into your Okta profile in case you need to reset your password or do not have your MFA method with you. You can also choose a custom question at the bottom of the list.

Finally, the last section is choosing a security image. The image you choose will show up when you sign in to a new session from Okta. This is another level of security to confirm that Okta is attempting to authenticate your credentials. 

Updating Your Multifactor Authentication to Okta Verify