My Windows 7 Computer Will Not Connect to Wi-Fi

Last updated 3 years ago
If you do not already have Franklin College Secure WiFi or Franklin College as a saved network, you will need to do the following:

  • In the Control Panel, go to the Network and Sharing Center and click Manage Wireless Networks.
  • Click Add and click Manually create a network profile.
  • Manually add the wireless settings for the network (Network name: Franklin College, Security type: WPA2-Enterprise, Encryption type: AES).
  • Select Start this connection automatically and Connect even if the network is not broadcasting. Click Next.
  • Make sure the wireless network name is in the list of preferred networks.
  • Repeat the steps and create a saved network for our old network, Franklin College Secure WiFi

If your computer with Windows 7 will not connect, try changing these settings first:

  • Navigate to Control Panel > Network and Sharing Center > Manage wireless networks.
    Note: If presented with different options, switch from View by Categories to either small or large icons.
  • Right-click the network in question and choose Properties.
  • On the Security tab, click Settings.
  • Along the top, uncheck the box for Validate server certificate.
  • About 2/3 of the way down the window, there is a section for "Select Authentication Method" - choose "Configure"
  • Uncheck "Automatically use my Windows logon name and password (and domain if any)" and click OK.
  • Click OK.
  • At the bottom of the Security tab, click Advanced Settings.
  • On the 802.1X settings tab, make sure "Specify authentication mode" is checked and "User authentication" is selected from the drop-down menu.
  • Keep clicking OK until all the settings screens have been closed.
  • Repeat the steps for the other saved network.

You should be able to connect to Franklin College or Franklin College Secure WiFi, enter your user name and password, and click "Connect" when prompted to Connect or Terminate the connection.
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