How do I set up my email on the Microsoft Outlook app on Android?

Last updated 3 years ago
This document will explain how to set up Franklin College email using the Microsoft Outlook app on Android devices. This is the recommended way to access your email on these devices, but if you want to use the built-in client, the same settings apply, but the locations may vary by manufacturer.
imageStep 1: Download the Outlook app for Android (you can use the link below):

Android app on Google Play

Once downloaded, open the app and tap "Get Started"
Step 2: Tap "Exchange" for the type of account.


Step 3: Enter your account information:

  • Enter your Franklin College email address in the Email field.
  • Enter your Franklin College password in the Password field.
  • The Description can be whatever you would like (FC Email is a good option).
  • Tap "Sign In"

Step 4: Advanced settings if your account doesn't automatically configure itself:

  • Enter your Franklin College email address in the Email field.
  • Enter outlook.office365.com in the Server field
  • Leave the domain field blank.
  • Enter your Franklin College email in the Username field.
  • Enter your Franklin College password in the Password field.
  • The Description can be whatever you would like (FC Email is a good option).
  • Tap "Sign In"




Step 5: If everything is entered properly and your phone can connect to the server, your inbox should load.

Depending on how many items are in your inbox, it may take a minute or two for your phone to download all of your messages.




Problems?

If you are having trouble, try the following:
  • Make sure you have a connection to the internet - either in range of a wifi network or a strong cellular signal.
  • Make sure that you are selecting "Exchange" for the account type.
Please Wait!

Please wait... it will take a second!